Viewer · takeover / release · entity 360°
Search subject / phoneFilter
| Subject | Channel | Agent | Status | Waiting |
|---|---|---|---|---|
| No data yet — connects to GET /api/v1/admin/conversations | ||||
Transcript
Agent-drivenTake overRelease
Select a conversation to view the transcript — connects to GET /api/v1/admin/conversations/:id
Entity 360° timeline
Events · agent decisions · scores · invoices — one chronological stream. Loads from GET /api/v1/admin/entities/:id/timeline.
Composer disabled — take over the thread to reply as a humanSend
Every takeover and release is logged (FR-WA-005). PII is masked per DPDP.